Privacy Policy
App: Nepal Boss · Last updated: 12 June 2026
Nepal Boss ("Nepal Boss", "we", "us", or "our") provides a mobile marketplace and learning platform for shop owners, buyers, sellers, teachers, and students in Nepal. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices and rights you have — including how to delete your account.
By downloading, accessing, or using the Nepal Boss app (the "App"), you agree to this Privacy Policy. If you do not agree, please do not use the App.
1. Who We Are
Nepal Boss operates the App and is responsible for the personal data processed through it. If you have any questions about this policy or your data, contact us at:
Email: info@nepalboss.com
2. Information We Collect
We only collect information needed to provide and improve the App. The categories below depend on which features you use.
2.1 Information You Provide
- Account information: name, email address, and/or phone number when you register or sign in (including via Google Sign-In or Sign in with Apple).
- Profile information: profile photo, shop/store details, and any details you choose to add.
- Marketplace content: product listings, descriptions, prices, photos, and related details you post.
- Communications: messages, voice notes, and images you send through in-app chat, and any support requests you send us.
- Classroom content: if you join or host live online classes, this includes your audio, video, screen-sharing content, chat messages, and attendance during a class.
2.2 Information Collected Automatically
- Device information: device model, operating system version, app version, and language settings.
- Usage information: features used and general activity within the App, used to keep the App working reliably.
- Network information: connection type and status (e.g. Wi-Fi/mobile) needed to deliver content.
- Push notification token: a unique token (via Firebase Cloud Messaging) so we can send you notifications.
2.3 Permissions-Based Information
The App requests the following device permissions only when needed for a feature. You can grant or deny each one, and change them later in your device settings:
| Permission | Why we use it |
|---|---|
| Camera | Take photos for listings/profile; share video in live classes |
| Microphone / Audio recording | Voice notes in chat; speak during live classes |
| Location (approximate & precise) | Show nearby listings, set listing location, maps |
| Photos / Media | Upload images to listings, profile, and chat |
| Bluetooth | Route class audio to connected headsets/devices |
| Notifications | Deliver push notifications about chats, orders, and classes |
| Foreground services (microphone, media playback, media projection, connected device) | Keep live classes running — audio, screen sharing, and connected-device audio — while the App is in the background |
We do not collect this data unless you use the related feature.
3. How We Use Your Information
We use your information to:
- Create and manage your account and authenticate sign-in.
- Operate the marketplace — publish listings, enable browsing, buying, and selling.
- Enable in-app chat between buyers, sellers, and members.
- Provide Classroom features — live classes, lessons, recordings, materials, and attendance.
- Send push notifications you have enabled.
- Process in-app purchases and subscriptions.
- Show location-based content and maps.
- Maintain security, prevent fraud and abuse, and troubleshoot problems.
- Comply with legal obligations.
4. Live Classes (Zoom Meeting SDK)
Our Classroom live-class feature is powered by the Zoom Meeting SDK. When you join or host a live class, your audio, video, and any shared screen content are transmitted to other participants in that class and processed through Zoom's infrastructure to deliver the session. Class recordings, where enabled, are stored so participants can review them later. Zoom's handling of meeting data is governed by Zoom's own privacy practices.
5. Third-Party Services
We use trusted third-party services that may process limited data to provide their functionality:
- Google Firebase (Cloud Messaging) — push notifications.
- Google Sign-In and Sign in with Apple — authentication.
- Google Maps / geolocation services — maps and location features.
- Zoom Meeting SDK — live online classes.
- Google Play Billing / Apple In-App Purchase — processing purchases and subscriptions. We do not receive or store your full payment card details; these are handled by Google or Apple.
Each provider processes data under its own privacy policy.
6. How We Share Information
We do not sell your personal information. We share information only as described here:
- With other users, where you intentionally make it public (e.g. your listings, profile, chat messages, live-class participation).
- With service providers listed in Section 5, strictly to operate the App.
- For legal reasons, if required by law, regulation, or valid legal process, or to protect the rights, safety, and security of our users and the App.
7. Data Retention
We keep your personal data for as long as your account is active or as needed to provide the App. We retain certain information longer where required for legal, security, fraud-prevention, or dispute-resolution purposes. When data is no longer needed, we delete or anonymize it.
8. Account Deletion
You can delete your Nepal Boss account and the personal data associated with it at any time.
How to delete your account
Option 1 — From within the app:
- Open the Nepal Boss app and sign in.
- Go to Profile → Settings.
- Tap Delete Account.
- Confirm. Your account and associated data will be permanently removed.
Option 2 — By email: If you cannot access the app, email us from the address linked to your account at info@nepalboss.com with the subject "Account Deletion Request." Please include the name, email, or phone number associated with your account so we can verify your identity. We respond to deletion requests within 30 days.
What gets deleted
When your account is deleted, we permanently remove the personal data associated with it, including:
- Your profile information (name, email, phone, profile photo)
- Your marketplace listings and uploaded images
- Your chat messages, voice notes, and shared media
- Your Classroom data (enrollment, attendance, and recordings you own)
- Your push-notification token and device association
Data we may retain
After deletion, we may retain a limited amount of data only where required:
- Transaction and purchase records — for legal, tax, and accounting obligations, as required by law.
- Records needed to prevent fraud or abuse — for a limited period for security purposes, then deleted.
All other personal data is deleted or anonymized once your request is processed.
9. Your Choices and Rights
You can:
- Access and update your profile information in the App.
- Control permissions (camera, microphone, location, photos, notifications) in your device settings.
- Opt out of notifications by disabling them in your device settings.
- Delete your account as described in Section 8 above.
10. Children's Privacy
The App is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will delete it.
11. Data Security
We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. International Data Transfers
The App primarily serves users in Nepal. Some service providers (e.g. Google, Apple, Zoom) may process data on servers located outside Nepal. Where this happens, the data remains subject to this Privacy Policy.
13. Governing Law
This Privacy Policy is governed by the laws of Nepal. Any disputes relating to your privacy and this policy will be subject to the applicable laws and jurisdiction of Nepal.
14. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you in the App. Your continued use of the App after changes take effect means you accept the revised policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:
Email: info@nepalboss.com